December 3, 2022
Application deadline closed.

Job Description

Our client in the banking industry is looking for self-driven Tele-Sales Agents responsible for supporting the marketing department.

Key Responsibilities

  1. Perform outbound calls as a marketing tool to carry out a variety of sales and marketing activities, including cold calls, cross selling and up selling to new and existing customers
  2. Attend to telephone queries from customers and direct such calls to appropriate personnel where necessary.
  3. Perform any after-call functions to complete the cycle of call
  4. Achieve pre-set Key Performance Indicators and assist in the achievement of the overall sales target
  5. Provide feedback and suggestions on areas for improvement and/or enhance existing and future telemarketing programmes
  6. Complete daily and weekly reports to measure individual effectiveness and provide figures showing weekly productivity of individual.
  7. Ensure each call handled meets the service standards of the Company
  8. Create and/or maintaining proper client, call and sales records and customer database as required by the Company.
  9. Ensure confidentially of data in the manner and to the extend required by the Company
  10. Listening to the customers’ needs to generate repeat sales.
  11. Gathering and documenting customer information, payment methods, purchases, and reactions to products.
  12. Keeping up to date on all products and informing customers of new products.
  13. Support of sales processes via phone calls to the customers
  14. Initiating repeated orders by follow up phone calls after the customers’ purchases

Skills & Qualifications

  • Excellent communication skills.
  • Creative thinking skills.
  • The patience and ability to engage customers in conversation.
  • Good sales ability.
  • Working knowledge of relevant computer software.
  • Excellent interpersonal and problem-solving skills.
  • The ability to handle rejection and stress in soliciting customers.
  • Experience in the area of sales is a plus
  • Ability to work towards strict targets
  • Minimum Diploma and above in business related fields
  • Experience in tele-sales within finance industry
  • Self-driven and goal oriented

How to Apply

If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Tele-Sales Agents – Banking) to